The Different Types of Guarantees

Not all guarantees are created equal, so it’s important to know what you’re getting. Here’s a breakdown of the most common ones:

Product or Manufacturer Backed Guarantees

Think of this as a seal of quality from the manufacturer. Product guarantees cover defects in the materials or manufacturing process. For example, if your fibreglass cracks, bubbles, or peels due to a fault in the product itself, this guarantee has your back. These guarantees typically last between 10 to 25 years, depending on the brand, and are provided by the manufacturer of the roofing system. A product guarantee is a must-have for peace of mind, especially if you’re investing in a premium fibreglass system.

Installation Guarantees

Even the best fibreglass roofing system can fail if it’s not installed properly. Installation guarantees are offered by your roofing contractor and cover issues caused by poor workmanship. These guarantees usually last between 5 to 20 years. It’s crucial to choose a contractor who’s approved or trained by the manufacturer, as this can make the difference between a solid roof and a leaky disaster.

Combined Guarantees

Some manufacturers offer a “belt and braces” approach with combined guarantees. These cover both the product and the installation in one neat package. This type of guarantee is highly beneficial as it eliminates any potential finger-pointing between the contractor and manufacturer if something goes wrong. The duration often matches the product guarantee, offering long-term coverage for your peace of mind.

Insurance-Backed Guarantees

What happens if your installer goes out of business? That’s where insurance-backed guarantees come in. Provided by third-party insurers, these guarantees ensure you’re still covered even if your contractor is no longer around. These are particularly valuable for peace of mind when working with smaller or newer contractors. It’s worth asking if this is included, especially for larger projects, as it can be a game-changer.

Factors That Affect Your Guarantee

Not all guarantees will apply to every roof, and several factors can influence the level of coverage you receive. The design of your roof plays a significant role, as more complex roofs or those with heavy foot traffic, such as balconies or walkways, often have different terms and conditions. Additionally, the certification of your installer is crucial; many manufacturers require installers to be trained or certified to ensure that the roof is installed to the highest standards. Finally, environmental conditions, such as harsh weather or poor drainage, can impact the validity of a guarantee.

How to Choose the Right Guarantee

Choosing the right guarantee can feel overwhelming, but a few key considerations can simplify the process. Start by assessing your specific needs. If product quality is your primary concern, a strong product guarantee is essential. If you’re worried about workmanship, prioritise an installation or combined guarantee. Always read the small print carefully to understand any exclusions, such as damage caused by neglect or DIY modifications, which could invalidate your coverage. Lastly, make sure to choose reputable manufacturers and contractors. A guarantee is only as reliable as the company or installer standing behind it, so working with trusted providers ensures your roof is in good hands.

At the end of the day, guarantees aren’t just about ticking boxes; they’re about peace of mind. Whether you’re a homeowner or a business owner, having a robust guarantee in place ensures you’re covered if the unexpected happens. Plus, a solid guarantee can boost your property’s value—something to keep in mind if you’re ever planning to sell.